Some feedback received from participants in our civil and commercial mediation course:

'It exceeded my expectations. The course was even better than I thought. Not only does it help you with skills to mediate but it almost feels as if one is touched on a personal level too. Not sure how to explain, it is more on a subconscious level. I believe also that the skills can be used in one's personal life.' CCMA commissioner

'It exceeded my expectations by far. I hadn't expected to be so actively involved in the learning process (through role plays) and am amazed at how effective a learning experience it is.' Advocate

'It exceeded my expectations in that I finished the course confident enough to do a mediation. The training was practical and "hands-on". In fact, I was asked to mediate a divorce settlement the Friday after I returned from the course and, having completed the course and all the mock mediation sessions, I was happy to carry out the mediation.' Retired businessman

'I took some time earlier this year to do this course and can highly recommend it. Mediation is not the exclusive domain of lawyers and is therefore suitable to any one of you. On my course we had Judges, Advocates, Auditors, Attorneys, Trade Union Negotiators, etc.' Attorney

'Overall an excellent course with close attention by trainers and strong group cohesion.' Senior academic

'It was without doubt the most valuable 5 days I have spent out of the office in many a year, all the best with the initiative - God alone knows how much SA needs it.' HR practitioner

'The course far exceeded my expectation. This was an awesome learning experience that I can certainly use in my present consulting business and as a career on its own.' Businessman

Negotiation

'Really beneficial to me; I learnt a huge amount' Oil company executive

'Very good. Content was exactly in line with what was indicated in preliminary information on which decision to attend was based. Outcomes and benefits matched both my requirements and expectations and I feel I can apply it in variety of "real life" environments' HR executive

'Great programme' Government official

'Superb' City Council director

'I can honestly say that your course has changed my life. Not only am I a dramatically better RISK player but my negotiations with my landlord have at last headed in the right direction and we are currently negotiating a BEE deal and the knowledge I gained during the course is proving invaluable' IT entrepreneur

'As I said to my shareholders at our last meeting: the money invested in the course will probably be the best money we ever spent!' Businessman